A body-piercer has been left stunned after she received more than 400 letters from a water company in just a single day.
Tattooed Ella Tweed, 24, returned home after a day at work to find a massive pile of 440 envelopes on her doormat.
When she proceeded to lay them all out, they covered her entire living room floor.
The letters were from Severn Trent Water, but the company said they were organised by contract partners, Network Plus.
Ella, from Rugby, Warwickshire, has no idea how such a blunder could have happened and doesn’t know what to do with the collection.
She still has them in her flat as she fears they’ll fill up her recycling bin if she tries to dispose of them.
She said: "I thought at first that it was a mistake and I was given everyone else's letters, but they were all for me. Every single one!
"I genuinely couldn't believe it – I opened a few of them and they were all the same, but I didn't have the patience to open the other 400-odd. God knows how many trees this took!
"It was initially frustrating, but now I see it as quite comical."
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Ella found the letters bundled up by elastic bands on Thursday and realised they were all the same letter telling her about a new water meter.
She said: "All they were doing was telling me they were going to be pro-active in changing my water meter – it wasn't even specifically aimed at me."
She added: "It's surprised me because they're quite an environmentally friendly company, and God knows how many trees that killed.
"But it is quite comical – after I got over the initial frustration of not knowing what to do with them all!
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"When I told my mum she was as gobsmacked as me. Well, at least I don't need to mop the floor for a bit!"
Severn Trent Water said the letters had been organised by contract partners, Network Plus.
Dave Trotter, executive director at Network Plus said: “We apologise to Ella for receiving so many letters.
"We outsource our printing to a specialist company and it appears to be an administrative error with the IT systems.
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"We’ve taken steps to fix the problem with our supplier of these services so that it doesn’t happen again.
“We’re particularly disappointed because we have been focussing recently on how the business can support carbon reduction and make a positive contribution to the local environment.
"We have introduced a significant commitment to planting a whole forest through a partnership with Severn Trent – we will make sure we make amends for this error.”
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