A Costa Coffee worker was caught on camera pushing a young boy off his bike and into a car lane just outside the drive-thru restaurant.
Security footage at the coffee shop off Ffordd Y Mileniwm in Barry, Wales, shows the boy, who is thought to be aged 11 years old, talking to a worker, who is cleaning the table outside the shop.
The boy points in the direction of the shop before the worker leans over the fence and pushes him off his bike and parks the bike right by the fence.
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The kid takes a tumble on the ground and luckily, there were no cars passing at that moment.
As he gets up, another member of staff approaches and talks to the worker.
A whistleblower, who shared the footage to Wales Online, said the boy was with a group of 11 to 12-year-old boys and one of them reportedly used offensive language to a Costa employee who then allegedly reacted by shoving him over.
They said: "Thankfully at the time there were no cars around as they drive incredibly fast around the corner coming out of the drive-thru and it’s incredibly dangerous to be in the road.
"At the end of the video you see one of the staff members rushing to help the young boy out the road and telling [the first staff member] to leave.
"The young boy was crying, shaking, and said that he’d hurt himself in the fall."
A spokesman for Costa Coffee said: "We have recently become aware of an incident that took place early June at a Costa Coffee drive-thru in Barry.
"The drive-thru is owned and operated by a franchise partner who is currently conducting an internal investigation into the incident."
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The staff in question later apologised to the boy's family and offered free coffee to the family.
A South Wales Police spokesman said the force received a "third-party report" of the incident.
He added: "Officers attended the location and spoke to all parties concerned. No complaint of assault has been made and therefore the matter has been finalised."
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