An elderly woman in a wheelchair was left stranded and out of pocket when she discovered she had been flown to the wrong country as she attempted to get through passport control.
Joan Winter, 89, flew from Luton Airport excited to attend the wedding of her grandson in Ljubljana.
But she and her daughter Hayley Vickery, 58, somehow managed to get on the wrong flight after being led to a Wizz Air plane by a member of staff.
It was only when the pair landed and arrived at passport control that it dawned on them and border force security a mistake had been made, Mirror reported.
Joan and Hayley had actually touched down in Poznań, Poland – around 680 miles from Ljubljana.
The rest of the wedding party, who had boarded the correct flight, realised halfway through their journey that Joan and Hayley were not sitting in their seats.
As the pair had no medication for Joan or a phone charger to contact the rest of their party, Hayley spent hundreds of pounds in the next 24 hours to make sure she got to Slovenia in time for her son's wedding.
Speaking to the Mirror once back at home in Swansea, Hayley said: "It was all stress.
"We were away for a week in total and Wizz Air still haven't been in touch.
Liverpool mum scoops £83,000 jackpot while on Ryanair flight to Portugal
"My mother was terrible. She didn't have her medication and was without it from the Saturday to the Tuesday."
When the rest of the party landed in Slovenia they were told it would be impossible to send a message to Hayley and Joan as it was unclear where they had ended up.
The disgruntled pair spent three and a half hours in the Polish airport without any help or refreshment offered from members of staff.
After finally getting through to Wizz Air's premium rate phone line, the pair were told to book a hotel in Poland or fly back to Luton – which might have resulted in them missing the wedding.
For more incredible stories from the Daily Star, make sure you sign up to one of our newsletters here
The stressed out pair made the decision to stay the night in Poznań before getting a £270 taxi to Warsaw.
From there they caught a last minute flight to Ljubljana which cost them a whopping £700.
Thankfully they were greeted with their luggage, including the all important wedding outfits that had been taken off the Wizz Air flight.
Hayley said: "We have had no contact with Wizz Air at all.
"In a really volatile Europe we were boarded onto a plane to Poland and no one knew where we were. We were close to the border with Ukraine."
A spokeswoman for Wizz Air released a statement to the Mirror: "We are so very sorry for the disruption caused to these passengers who should have arrived in Ljubljana as booked, and we did all we possibly could at the time to ensure they did – in the end – make it to the wedding. Along with London Luton Airport and our ground handlers, we are urgently investigating the sequence of events that led to this incident to ensure it never happens again."
Source: Read Full Article
